Toll Free Hotline
1-855-48-VOICE
U.S. Immigration and Customs Enforcement (ICE) established the Victims of Immigration Crime Engagement (VOICE) Office to acknowledge and serve the needs of crime victims and their families who have been impacted by crimes committed by removable criminal aliens.
This office was explicitly called for in the President’s Executive Order titled, “Enhancing Public Safety in the Interior of the United States,” dated January 25, 2017.
Mission Statement
With honor and integrity, we will support victims of crimes committed by criminal aliens through access to information and resources.
Objectives
- Use a victim-centered approach to acknowledge and support immigration crime victims and their families.
- Promote awareness of rights and services available to immigration crime victims.
- Build collaborative partnerships with community stakeholders assisting immigration crime victims.
- Provide quarterly reports studying the effects of the victimization by criminal aliens present in the United States.
The men and women comprising the VOICE Office will be guided by a singular, straightforward mission – to ensure victims and their families have access to releasable information about a perpetrator and to offer assistance explaining the immigration removal process. ICE wants to ensure those victimized by criminal aliens feel heard, seen and supported.
Types of Support Available
- Dedicated toll-free VOICE Hotline to answer questions from victims (1-855-48-VOICE).
*This is not a hotline to report crime. To report crime, please contact your local law enforcement agency or call 1-866-DHS-2-ICE. - Assistance signing-up to receive automated custody status information about an alien in custody (DHS-VINE);
- Additional criminal or immigration history may be available about an alien to victims or their families;
- Local contacts to help with unique victims’ requests, and
- Access to skilled social science professionals available to refer victims to appropriate services.
Who can VOICE help?
- A victim of crime(s);
- A witness of crime(s);
- An individual with a legal responsibility to act on behalf of a victim or witness (e.g., attorneys, parents, legal guardians, etc.); or
- Individuals acting at the request of a victim or witness.
Frequently Asked Questions
Expand AllCollapse AllWhat is the ICE VOICE Office?
Who is considered a victim of immigration crime?
Any person who is affected by criminal activity allegedly perpetrated by criminal aliens in the United States. Information will be provided to victims, witnesses, any individual with a legal responsibility to act on behalf of a victim or witness (e.g., attorneys, parents, legal guardians, etc.), and individuals acting at the request of a victim or witness.What is DHS VINE? How does it work? Are you collecting my personal information?
Why was I told no information was available on the perpetrator?
What services are available to me as a crime victim through VOICE
How do I report criminal activity by aliens?
Do I need to register as a victim to receive information through VOICE?
Can I find out where a criminal alien is being held?
How are immigration cases tracked? What is an “A-Number”?
If I call the VOICE office, what services or resources will I receive?
Will this office assist illegal aliens who request help?
What is the cost of this office? And how is it being funded?
How do ICE’s community relations officers support the VOICE office?
Important Links
- ICE VOICE Office website: www.ice.gov/voice
- DHS-VINE: https://vinelink.dhs.gov/
- Department of Justice Office for Victims of Crime: www.ovc.gov
- Other toll-free hotlines (domestic violence, sexual assault, suicide prevention): www.ovc.gov/help/tollfree.html
Expand AllCollapse AllDHS Victim Information Notification Exchange (DHS-VINE)
Subscribe by Email
Follow Updates Articles from This Blog via Email
No Comments